Committed to Service Excellence - Eden Resort & Spa shines at CNCI Achiever Awards 2013 - 23 Sep 2013

Eden Resort & Spa, the 5 star luxury resort in Beruwala Sri Lanka, proved its excellence in service standards yet again by bagging 2 prestigious accolades at the Ceylon National Chamber of Industries (CNCI) Achiever Awards 2013. Eden won the Bronze Award for Provincial Level (Service Sector) Extra Large category and the Merit Award for National Level (Service Sector) under the Extra Large category. The ceremony was graced by Prof. G. L. Peiris, Minister of External Affairs, as Chief Guest.

Mr. Eksath Wijeratne, General Manager of Eden Resort & Spa accepted the awards from Mr. Lakshman Hulugalle, Director General, Media Centre for National Security (MCNS) and Deputy Chairman/Director, National Livestock Development Board (NLDB).

Held for the 12th consecutive year, the CNCI awards recognizes and rewards the operational excellence of Sri Lanka’s Industry, Manufacturing and Service sectors, with the aim of encouraging local enterprises to achieve greater heights in par with internationally recognized standards. This coveted award has been notably hailed as the benchmark of industrial excellence in Sri Lanka.

Commenting, Eden Resort & Spa GM, Mr. Wijeratne said; “FY 2012/13 has been a remarkable year for us and these awards are a true testament to the service excellence established and maintained by the Eden Team throughout the years. I am indeed proud that we have yet again cemented our hotel’s brand as one that is truly focused on providing a high standard of service and comfort to our patrons.”

The resort, which comes under the umbrella of LOLC Leisure Ltd, recently underwent an extensive refurbishment phase during the months of May-July, bringing distinctive value additions and new dimensions to its existing portfolio of services.

The resort’s Main Restaurant, Swimming Pool, Pool Bar, Back of House operations underwent revamp including 109 rooms which were upgraded to the Superior category. These rooms completed with ambient interior décor are inclusive of new furnishing, 46” LED flat screen TV, Blue-Ray player, Wi-Fi, in-room dining options with menu and mini bar facilities, en-suite bathrooms with contemporary designs and fittings, and a host of other amenities and services. The signature roof top Cocktail Bar aptly named the “7th Heaven”, is a new addition to the resort’s array of services and is scheduled to be opened soon.

“Our technically-trained and highly qualified teams of service professionals together with perhaps, the best culinary team in the Beruwala region are eager to share their expertise with travellers as well as business communities in the coming months” Mr. Eksath Wijeratne concluded.




Mr. Eksath Wijeratne, General Manager of Eden Resort & Spa accepting the Bronze Award for Provincial Level (Service Sector) Extra Large category from Mr. Lakshman Hulugalle, Director General, Media Centre for National Security (MCNS) and Deputy Chairman/Director, National Livestock Development Board (NLDB), and Mr. Preethi Jayawardena, Chairman of the Ceylon National Chamber of Industries.
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